Teller I
Company Name:
Arca24.com
Salary period: Annual
Percent of time Job Accountabilities 80% Teller Relations and Performance Teller and Member Relations Performance
Perform Teller functions as needed to support the branch. Ensure duties for members' accounts including: balancing cash drawer, making conversations, keeping posting and proof errors to a minimum, and working within the guidelines, procedures, and processes.
10% General Responsibilities
Passion for People and Service
Foster and maintain constructive relationships with members. Provide members with outstanding service in all interactions, and look for opportunities to improve their financial well being. Constructively resolve member service issues and problems with professionalism, compassion and respect.
Compliance, Security and Disaster Recovery
Maintain knowledge in and adhere to compliance standards for the branch. Adhere to security procedures and fraud controls to protect members, staff, and assets. Recommend changes to the disaster recovery plan for the branch.
Policies/Procedures/Processes
Adhere to policies, procedures and established processes for the branch. Recommend policy / procedural changes and process improvements to assist in the achievement of the strategic goals of the organization.
Miscellaneous
Perform additional duties as required by the Branch Manager, Assistant Branch Manager or other designee for efficient operation of the branch and/or credit union. This includes the possibility of being assigned temporarily to other locations.
10% Personal and Team Development
Personal Development
Dedicate time for self development and increase job skills and knowledge. Participate and successfully complete professional training and credit union required courses.
Team Participation
Contribute to and support a positive work environment to ensure an effective, high performing and cohesive team. Actively participate and contribute to meetings.
STANDARDS OF PERFORMANCE NECESSARY FOR POSITION: Core Standards:
Contribute to the evolvement of STCU's culture and strategic vision; the achievement of organizational goals; and support and emulate the Core Values Foster and maintain constructive relationships
Teller I Standards:
Demonstrated proficiency in job accountabilities. Adhere to Teller check acceptance limits. Meet monthly conversation goals for the branch.
JOB
Qualifications:
High school graduate or equivalent. Minimum six months customer service experience. Previous cash handling experience strongly preferred (preference will be given to those candidates with cash handling experience). Previous experience in keyboarding/PC, windows experience strongly preferred. Available to work flexible hours and overtime as needed. Meets physical requirements of the job Standing for long periods of time Ability to speak, hear and see Ability to operate a computer keyboard and mouse Some lifting required (typically no more than fifty pounds)Estimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
Percent of time Job Accountabilities 80% Teller Relations and Performance Teller and Member Relations Performance
Perform Teller functions as needed to support the branch. Ensure duties for members' accounts including: balancing cash drawer, making conversations, keeping posting and proof errors to a minimum, and working within the guidelines, procedures, and processes.
10% General Responsibilities
Passion for People and Service
Foster and maintain constructive relationships with members. Provide members with outstanding service in all interactions, and look for opportunities to improve their financial well being. Constructively resolve member service issues and problems with professionalism, compassion and respect.
Compliance, Security and Disaster Recovery
Maintain knowledge in and adhere to compliance standards for the branch. Adhere to security procedures and fraud controls to protect members, staff, and assets. Recommend changes to the disaster recovery plan for the branch.
Policies/Procedures/Processes
Adhere to policies, procedures and established processes for the branch. Recommend policy / procedural changes and process improvements to assist in the achievement of the strategic goals of the organization.
Miscellaneous
Perform additional duties as required by the Branch Manager, Assistant Branch Manager or other designee for efficient operation of the branch and/or credit union. This includes the possibility of being assigned temporarily to other locations.
10% Personal and Team Development
Personal Development
Dedicate time for self development and increase job skills and knowledge. Participate and successfully complete professional training and credit union required courses.
Team Participation
Contribute to and support a positive work environment to ensure an effective, high performing and cohesive team. Actively participate and contribute to meetings.
STANDARDS OF PERFORMANCE NECESSARY FOR POSITION: Core Standards:
Contribute to the evolvement of STCU's culture and strategic vision; the achievement of organizational goals; and support and emulate the Core Values Foster and maintain constructive relationships
Teller I Standards:
Demonstrated proficiency in job accountabilities. Adhere to Teller check acceptance limits. Meet monthly conversation goals for the branch.
JOB
Qualifications:
High school graduate or equivalent. Minimum six months customer service experience. Previous cash handling experience strongly preferred (preference will be given to those candidates with cash handling experience). Previous experience in keyboarding/PC, windows experience strongly preferred. Available to work flexible hours and overtime as needed. Meets physical requirements of the job Standing for long periods of time Ability to speak, hear and see Ability to operate a computer keyboard and mouse Some lifting required (typically no more than fifty pounds)Estimated Salary: $20 to $28 per hour based on qualifications.
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